PRIVACY

We take your data security seriously and wish to ensure that your privacy is protected. We only process your data within the provisions of the current legal framework. We capture, process and use your data with your consent or based on another legal right or obligation.

The term “your data” means personal data. Personal data is information with which we can identify you either directly or in combination with other data.

PERSONAL DATA COLLECTED

www.suopersua.com does not collect and record special categories of personal data, such as: personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or sexual orientation. Individuals shall not provide such sensitive data to www.suopersua.com. If the individual negligently or intentionally provides sensitive data to www.suopersua.com, we undertake to immediately delete such data.

Personal data collected directly from individuals

Personal data collected directly from individuals by phone

Individuals provide personal data when they contact www.suopersua.com by phone specified in Terms and Conditions and in the Contact Us section where the contact details of www.suopersua.com are provided. When the individual contacts us by phone, we only collect and process the name and phone number of the individual, and in some cases also the e-mail address of the individual. These data are processed for the purpose of communicating with the individual. The processing of these personal data is necessary:

– For the realization of the legitimate interests of www.suopersua.com, where legitimate interests are answering to the received phone calls and sending emails in connection with inquiries received by telephone.

– For actions preceding the conclusion of a contract and undertaken at the request of the individual, namely providing more information on the services offered by www.suopersua.com in connection with a possible conclusion of a contract with the individual.

 Personal data collected directly from individuals by contact form of the website

Individuals provide personal data to www.suopersua.com when they contact us by sending a message using the contact form on https://www.suopersua.com/contact-us/. In this case www.suopersua.com collects and processes the name of the individual, the e-mail address and the other information that the individual provides in the sent message. These personal data are processed for the purpose of communication with the individual and record keeping. The processing of these personal data is necessary:

– For the realization of the legitimate interests of www.suopersua.com, whose legitimate interests are sending the received messages, as well as saving the received messages.

– For actions preceding the conclusion of a contract and undertaken at the request of the individual, namely providing more information on the services offered by www.suopersua.com in connection with a possible conclusion of a contract with the individual.

 Personal data collected by creating an individual account and/or placing the order

While creating an account and/or placing the order www.suopersua.com collects your personal information, including:

  • Name
  • Date of birth
  • Address
  • Email address
  • Phone/ mobile number
  • Password
  • Technical information about how you access and use our website, including your IP address browser type and operating system.

This data will be used for the following purposes:

  • To personalize your shopping experience on our website
  • To assess the effectiveness of our marketing activities
  • To allow us to handle your orders, deliver products and process your payments and refunds.
  • To let you know about your orders
  • To update our records and generally maintain your account with us
  • To prevent or detect fraud or abuses of our sites. Also to enable third parties to carry out technical, logistical or other functions on our behalf
  • If you consent, to notify you of products or special offers that may be of interest to you

 Personal data collected from third parties

 www.suopersua.com usually does not obtain personal data for individuals from third parties. However, in some cases, if we have a reasonable grounds to suspect any individual of infringing www.suopersua.com legal or intellectual property rights, then we may obtain personal data of the suspected individual from public registers or private sources. The lawful purpose for processing of the personal data are the legitimate interests pursued by www.suopersua.com, which legitimate interests are investigating the infringement and taking legal actions against the infringement.

Data collected automatically

When an individual visits www.suopersua.com, we automatically collect the following data, namely:

– The type of device from which the individual accesses the platform (for example, a computer, a mobile phone, a tablet, etc.);

– Type of operating system;

– Type of the browser;

– Concrete actions undertaken, including the pages visited, frequency and duration of visits to the website;

– Date and time of visits.

– IP address

 PURPOSES OF PERSONAL DATA PROCESSING

www.suopersua.com collects and processes the personal data of individuals for the following purposes, namely:

 – To provide the services that www.suopersua.com offers and identify individuals (future and current clients);

– To contact the individual via e-mail in order to respond to the received inquiries;

– For the execution of obligations of a contract to which the individual to whom such data refer is a party, and for actions at the individual’s request and preceding the execution of a contract;

– For the execution of an obligation of www.suopersua.com, stipulated by law;

– accounting purposes;

– Statistical purposes.

– improving the efficiency and functionality of the website;

– preparing anonymous statistics on how the website has been used;

www.suopersua.com may not use the personal data of individuals for purposes other than specified in this Privacy Policy.

suopersua.com will not pass on your personal details to any third party.

We do not store your credit or debit card details We will never ask for personal details via email. If you receive an unsolicited email asking you for your suopersua.com log in details, please contact our Customer Service team immediately on +44-3308085487 or info@suopersua.com