GENERAL INFORMATION

www.suopersua.com is the website of BURNACK LIMITED, 64 Midland Road, Birmingham, United Kingdom, B30 2EY. Registered number 11376260. The following terms and conditions will apply between you and BURNACK LIMITED, when you buy an item from suopersua.com. The terms do not affect your statutory rights.

  • Your contract for purchases made through suopersua.com is with BURNACK LIMITED and you undertake that all goods ordered by you are for your own private use only and are not for resale.
  • You must be eighteen years old or older to use this site. If you do not qualify, please do not use this site.
  • You warrant that all details you provide to suopersua.com for the purpose of ordering or purchasing goods are true, accurate and complete in all respects; and that the credit or debit card you are using is your own card holding sufficient funds in your account to cover payment of the product(s) ordered.
  • You agree that e-mail can be used as a long-distance means of communication.
  • During the registration process, you must choose a username and password. You are responsible for all actions taken under that username and password. You must make every effort to keep your password safe and should not disclose it to anyone. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password. If there are any changes to the details supplied by you it is your responsibility to inform BURNACK LIMITED as soon as possible.
  • It is an offence to use a false name or a known invalid credit card to order. Anyone caught deliberately entering an incorrect or fictitious order will be prosecuted to the fullest extent of the law. BURNACK LIMITED reserves the right to end our agreement with you and to suspend or terminate your access to the site immediately and without notice to you in cases listed below:
  1. you breach any of our terms and conditions
  2. when requested by us, you fail to provide enough information to check the accuracy and validity of any information supplied by you, or your identity
  3. we suspect you can be involved in fraudulent or illegal activity on suopersua.com
  • You can terminate your account with suopersua.com at any time from your account settings. Terminating your account will not affect the availability of some of your content that you posted through the services prior to termination and you will still have to pay any outstanding bills. Please note that closing your account will not free up your email address, username, or shop name for re-use on a new account. If you or www.suopersua.com terminate your account, you may lose any information associated with your account, including your content.

You agree that if you break these Terms and Conditions, or any liabilities are incurred arising out of your use of suopersua.com, you will be responsible for the costs and expenses that we or our officers, directors, employees, agents and suppliers incur as a result of the breach, including reasonable legal fees (if applicable). You will remain liable if someone else uses your shopping account and/or personal information unless you can prove that such use was fraudulent.

ORDERING

  • All orders are subject to acceptance and product availability.
  • Availability information for products is listed on each individual product description. If suopersua.com does not have enough stock to deliver the goods you have ordered, we will not charge your credit or debit card until the items are back in stock and ready to be dispatched.
  • No contract for the sale of any product will exist between you and suopersua.com until we accept your order by dispatching the product to you, the acceptance will be confirmed by sending you an email containing products ordered, payment method, cost and expected delivery time.
  • If your order has not been accepted, you will receive an email from us disclosing the reasons.
  • Discount vouchers, codes and offers cannot be used on sale products.

DELIVERY Policy

  • Accepted orders are usually dispatched within 1-2 days after payment confirmation. All the orders are delivered within 7-10 days.
  • The delivery period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.
  • You may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information.
  • Please note international shipments may be subject to cross-border inspections by customs authorities.
  • Delivery cost is clearly mentioned in the checkout page while placing the order
  1. USD 7 shipping fee for orders between 10-100 USD
  2. FREE shipping for orders above 100 USD

PAYMENT

  • All prices listed on suopersua.com are correct at the time of entering the information, however, we reserve the right to change prices of any product at any time. All prices include sales tax.
  • com accepts VISA and MasterCard credit and debit cards.
  • All credit and debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.

RETURN POLICY

  • If you haven’t submitted an order, you may clear the items in your shopping basket at any time by clicking the ‘Remove’ button next to the product you do not wish to purchase in your shopping basket.
  • If you have placed an order but then wish to change or cancel it, please contact us as soon as possible. We will try our best to make any changes but we cannot give a guarantee as the order may already have been processed. In such cases, you may have to wait until you receive the order and then follow the normal Returns procedures.
  • Once we’ve heard from you that you wish to cancel an order and got back the items, any sum debited to us from your credit or debit card will be re-credited to the same credit or debit account within 14 days, provided the goods you return are in the same condition as when delivered to you. You will be liable to any charges incurred when returning the goods to suopersua.com, unless the return is as a result of an error on our side.
  • If you cancel your order within thirty days after the day you received your parcel, and you cancel the whole order or a part of it, we will refund the costs you paid for the items returned excluding the cost of delivery. You will have to pay the costs of sending the order back to us.
  • We’re quality-obsessed. And to prove it, we offer 60-day returns.
  • We cannot accept returns on swimwear from which the hygiene strip has been removed, unless they’re actually faulty.

 PRIVACY Policy

We take your data security seriously and wish to ensure that your privacy is protected. We only process your data within the provisions of the current legal framework. We capture, process and use your data with your consent or based on another legal right or obligation.

The term “your data" means personal data. Personal data is information with which we can identify you either directly or in combination with other data.

PERSONAL DATA COLLECTED

www.suopersua.com does not collect and record special categories of personal data, such as: personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or sexual orientation. Individuals shall not provide such sensitive data to www.suopersua.com. If the individual negligently or intentionally provides sensitive data to www.suopersua.com, we undertake to immediately delete such data.

Personal data collected directly from individuals

Personal data collected directly from individuals by phone

Individuals provide personal data when they contact www.suopersua.com by phone specified in Terms and Conditions and in the Contact Us section where the contact details of www.suopersua.com are provided. When the individual contacts us by phone, we only collect and process the name and phone number of the individual, and in some cases also the e-mail address of the individual. These data are processed for the purpose of communicating with the individual. The processing of these personal data is necessary:

for the realization of the legitimate interests of www.suopersua.com, where legitimate interests are answering to the received phone calls and sending emails in connection with inquiries received by telephone.

– for  actions preceding the conclusion of a contract and undertaken at the request of the individual, namely providing more information on the services offered by www.suopersua.com in connection with a possible conclusion of a contract with the individual.

 Personal data collected directly from individuals by contact form of the website

Individuals provide personal data to www.suopersua.com when they contact us by sending a message using the contact form on https://www.suopersua.com/contact-us/. In this case www.suopersua.com collects and processes the name of the individual, the e-mail address and the other information that the individual provides in the sent message. These personal data are processed for the purpose of communication with the individual and record keeping. The processing of these personal data is necessary:

– for the realization of the legitimate interests of www.suopersua.com, whose legitimate interests are sending the received messages, as well as saving the received messages.

– for actions preceding the conclusion of a contract and undertaken at the request of the individual, namely providing more information on the services offered by www.suopersua.com in connection with a possible conclusion of a contract with the individual.

 Personal data collected by creating an individual account and/or placing the order

While creating an account and/or placing the order www.suopersua.com collects your personal information, including:

  • Name
  • Date of birth
  • Address
  • Email address
  • Phone/ mobile number
  • Password
  • Technical information about how you access and use our website, including your IP address browser type and operating system.

This data will be used for the following purposes:

  • To personalize your shopping experience on our website
  • To assess the effectiveness of our marketing activities
  • To allow us to handle your orders, deliver products and process your payments and refunds
  • To let you know about your orders
  • To update our records and generally maintain your account with us
  • To prevent or detect fraud or abuses of our sites. Also to enable third parties to carry out technical, logistical or other functions on our behalf
  • If you consent, to notify you of products or special offers that may be of interest to you

 Personal data collected from third parties

 www.suopersua.com usually does not obtain personal data for individuals from third parties. However, in some cases, if we have a reasonable grounds to suspect any individual of infringing www.suopersua.com legal or intellectual property rights, then we may obtain personal data of the suspected individual from public registers or private sources. The lawful purpose for processing of the personal data are the legitimate interests pursued by www.suopersua.com, which legitimate interests are investigating the infringement and taking legal actions against the infringement.

Data collected automatically

When an individual visits www.suopersua.com, we automatically collect the following data, namely:

– The type of device from which the individual accesses the platform (for example, a computer, a mobile phone, a tablet, etc.);

– Type of operating system;

– Type of the browser;

– Concrete actions undertaken, including the pages visited, frequency and duration of visits to the website;

– Date and time of visits.

– IP address

PURPOSES OF PERSONAL DATA PROCESSING

www.suopersua.com collects and processes the personal data of individuals for the following purposes, namely:

 – to provide the services that www.suopersua.com offers and identify individuals (future and current clients);

– to contact the individual via e-mail in order to respond to the received inquiries;

– for the execution of obligations of a contract to which the individual to whom such data refer is a party, and for actions at the individual’s request and preceding the execution of a contract;

– for the execution of an obligation of www.suopersua.com, stipulated by law;

– accounting purposes;

– statistical purposes.

– improving the efficiency and functionality of the website;

– preparing anonymous statistics on how the website has been used;

www.suopersua.com may not use the personal data of individuals for purposes other than specified in this Privacy Policy.

suopersua.com will not pass on your personal details to any third party.

We do not store your credit or debit card details

We will never ask for personal details via email. If you receive an unsolicited email asking you for your suopersua.com log in details, please contact our Customer Service team immediately on +44-3308085487 or info@suopersua.com

DISPUTE RESOLUTION

  • If you have a dispute with suopersua.com, we’ll always try to sort things out if you contact customer services.

LIABILITY

  • We do not accept liability (except as set out below) for any errors and/or omissions contained in our website and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services at any time and without notice.
  • If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price. In the event that you order an item and the price published on suopersua.com is incorrect for any reason, we will email to inform you that we have not accepted your order, and that your order has been cancelled. You will be advised of the correct price of the subject product. You may re-order it. If you have already paid for the goods in the circumstances described in this clause, we shall refund the full amount within 30 days of the date of order. Should you choose to re-order at the correct price, a separate transaction will be posted to your credit/debit card.
  • In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, we shall make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question provided that you notify us of the problem in writing at the address stated in the confirmation email within 14 working days of delivery of the goods plus return the goods to us, unless we inform you that return is not necessary. This provision does not affect your statutory rights.
  • We have taken every measure to provide accurate product images for each product for sale on the site. However, due to a number of different factors such as Internet browsers, monitor color contrasts etc., we cannot be responsible or liable for any differences in color between the image and the actual product.
  • The products sold on suopersua.com are provided for private domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Site or for any products or services purchased from suopersua.com.
  • We have taken every measure to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be liable in the extremely unlikely event of a breach in our secure computer servers.
  • We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
  • We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through suopersua.com.
  • To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights.
  • We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the conditions for:
    1. Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
    2. Any loss of goodwill or reputation; or
    3. Any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.
  • Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees

COPYRIGHT

All rights, including copyright, in the content of the suopersua.com web pages are owned or controlled by BURNACK LIMITED. In accessing suopersua.com web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the suopersua.com web pages for any other purpose whatsoever without the prior written permission of BURNACK LIMITED.

THIRD PARTY INFORMATION

We cannot be responsible for material displayed on third party websites or any other written material. The only prices that apply for BURNACK LIMITED products are those stated on the suopersua.com web pages. We cannot vouch for the reliability of prices stated on shopping directories or through any other third party.

WAIVER

No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

SURVIVAL

Each provision of the Terms and Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

ENTIRE AGREEMENT

These Terms and Conditions govern our relationship with you. Any changes to these Terms and Conditions must be in writing and signed by both parties. You confirm that, in agreeing to accept the Terms and Conditions, you have not relied on any representation except where that representation has been made a term of these Conditions and you agree that you shall have no remedy in respect of any representation. Your statutory rights are not affected by these Terms and Conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

LAW

The Terms and Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.